The Water Department is available 24/7 to serve our customers.
If you have an emergency outside of our normal business hours, please call 978-356-6635 to reach our after-hours answering service. On-call staff can talk through your issue and respond in person, if necessary. Please note – if the situation is not an emergency and an in-person response could wait until normal business hours, you may be charged $250 for staff to respond.